Project Administrator

Client Services · Brighton, East Sussex
Department Client Services
Employment Type Full-Time
Minimum Experience Entry-level
Compensation £20,000 - £24,000 DOE

Who we are


Graphite is a digital design consultancy headquartered in Brighton, with the team working remotely in the South East of the UK. 


We’re a team of creative and strategic specialists on a mission to make a measurable difference for people’s health around the world. Every day we work with global healthcare and pharmaceutical organisations, helping to innovate and enhance their digital customer experiences.


Role 


Due to our recent growth we are currently hiring for a Project Administrator to support our Client Services and Delivery teams in their daily work. 


The role will be initially embedded within one of our client focused squads, providing administrative support in managing documents, attending meetings and taking minutes, documenting client feedback and ensuring an overall high level of customer satisfaction around the final submission of our work and the supporting documentation. 


This role would be suited to a graduate or candidate earlier in their career. 


Full training for all Graphite and client systems will be provided by the team, and there will be continual help and support available from our dedicated team. 


Following the completion of the initial probationary period, additional Project Management training will be provided, including the Agile Certified Scrum Master certification which all of our Delivery colleagues have successfully completed. 


Responsibilities


Supporting our Client Services and Delivery Teams by providing:


  • Detailed minute taking and collation of client feedback via meetings / email / JIRA
  • Management of JIRA tickets as they progress through our workflows
  • Production of documentation with articulate annotation to support final designs
  • Management of submission of final designs for approval via client management software platforms
  • Support throughout the QA process


Requirements


  • Excellent standard of written and spoken English
  • Attention to detail 


Nice to have 


  • An interest in / experience of working in healthcare or pharma
  • Digital agency work experience
  • Experience in working with JIRA or similar software


Applying 


Please apply via our online application system and include a covering letter along with your CV. 


Graphite Digital is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment regardless of race, religion, colour, national origin, gender, disability, age. We are dedicated to promoting diversity, multiculturalism and inclusion within our workplace.

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    • Location
      Brighton, East Sussex
    • Department
      Client Services
    • Employment Type
      Full-Time
    • Minimum Experience
      Entry-level
    • Compensation
      £20,000 - £24,000 DOE